Frequently asked questions

We aim to provide you with the best possible experience at an affordable price.
Please see below answers to common questions. If you've still got queries or have any special requirements, please don't hesitate to contact us to discuss. We'll do our best to make your stay as enjoyable as possible.

We work hard to keep our costs down, so our reception is not manned 24-7, however, the owners, caretaker and staff are often around the property if you need help.

We text message codes on the day of your arrival so that you may check in at your leisure once your room is ready for check-in. You'll also be provided with a phone number to ring if you have any issues, which we'll attempt to resolve as quickly as possible.

Please ring ahead if you need to drop off supply parcels or make any other arrangements.